We do this by

  • joining the dots across systems, empowering patients through better experiences
  • creating services that save time and resources through remote monitoring, faster screening and earlier diagnosis
  • supporting the management, flow and sharing of data
  • making it easier for healthcare staff to do their job
  • finding opportunities and preparing to make the most of emerging technology and AI

We have designed and delivered products and services that have:

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  • launched in just 20 weeks and that now receive 650,000+ orders per year, across several countries
  • pioneered new digital healthcare pathways, enabling diagnostics from home and reducing strain on clinics.
  • made it easier for patients to manage their health through remote monitoring, gaining overwhelming positive feedback from patients and high engagement rates over 3 years
  • shaped new models of community-based health and wellbeing through local partnership
  • made cancer data sets more accessible, enabling specialists to improve patient outcomes.

What our client had to say

“I found the experience energising, as did several colleagues. We accomplished an enormous amount in a short space of time. I feel more confident talking about service design, which will put me in a stronger position to advocate for this approach in the future.”

Dr William Bradlow, Cardiology Consultant, University Hospital Birmingham

What we do:

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Partnerships for innovation

We partner with business and healthcare professionals to scope new opportunities and access funding that brings new ideas to life.

Patient-centred services

Patient-centred services

We co-design products and services with patients, creating the experiences that meet their needs and exceed their expectations.

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Increasing efficiency and reducing waste

By taking a system-wide approach, we help stakeholders identify inefficiencies and challenge the status quo. We help data to flow between systems, making care pathways work around the patient, rather than around operational structures.

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Driving successful adoption and implementation

We work as one, welcoming healthcare professionals and stakeholders into our teams. Together, we create solutions that are owned and understood by the people who are going to use them, ensuring they can be adopted and integrated at pace.

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Maintaining and improving solutions

Through ongoing support and maintenance, we make sure that products and services continue to meet the needs of the patients and staff that use them, even when those needs change.

How we've done this for these companies

UHB 02
University Hospitals Birmingham

Using design and digital to improve NHS screening for rare conditions

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SH:24

Building a scalable healthcare platform with automated result processing

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ICS

Improving health care partnerships in South East London

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NHS GSTT

Transforming patient care with remote monitoring

Thriva health hub
Thriva

Enhancing Thriva’s digital experience in 20 weeks

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Guy's and St. Thomas'

Identifying pain points and opportunities for innovation

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Join us in reimagining healthcare

Healthcare faces complex challenges, but we believe that innovative solutions are within reach. We work closely with our clients to understand their needs and develop tailored strategies that drive positive change. Contact us to start the conversation.